Straight answers to the hard questions.

We quote every package to your market, channels and volume, so there is no public price list. On a strategy call we ask about your deal size, your target buyers and how many meetings you need, then send a written quote. Most owners compare it with the year-one cost of an in-house SDR, which you can estimate with the calculator on our packages page.

Because two campaigns rarely cost the same. Calling facility managers in one Texas metro is a different job from booking demos with VPs of IT across California. A fixed price would mean either overcharging small campaigns or cutting corners on hard ones. A quote takes one 20-minute call.

For most small and mid-sized B2B teams, yes. An in-house SDR carries a salary, commission, payroll taxes, benefits, tools and months of ramp before they book steadily. With Trifecta you skip recruiting and ramp, and the tools and management come with the package. Our cost breakdown shows when in-house is still the better choice.

Our packages are a monthly retainer, not pay-per-meeting. Pay-per-meeting models push agencies to book anyone who will say yes, and you pay for it in no-shows and bad fits. We are paid to book meetings that pass BANT, and we report every call so you can see the work behind them.

One where the person has a budget or a clear way to get one, can sign or brings the person who does, has a problem you solve, and plans to decide within your sales window. We agree the exact bar with you on the discovery call and write it into the script. Read our BANT guide for the questions we use.

Every meeting gets a calendar invite, a confirmation and a reminder before it starts. If someone still no-shows, we contact them to rebook, and the no-show appears in your weekly report so you can see the rate.

A calendar invite plus a short handoff note in your CRM: who they are, their company, what they said about budget, authority, need and timeline, the objection they raised, and why they agreed to meet. You walk in knowing the deal.

Yes, where the dialer records and the law allows it. Recording rules differ by state (California requires every party’s consent), so we follow the strictest rule for each call. You can also listen in live during the first weeks.

Our three partners live in Lagos, Abuja and Enugu, Nigeria, and work remotely on US business hours. We say so up front because it is a strength: experienced people, US hours and a lower cost than a US-based hire.

Nigeria is five hours ahead of Florida in summer and six in winter, six or seven ahead of Texas, and eight or nine ahead of California. A 9 to 5 Eastern day runs from 2pm to 10pm in Lagos during US daylight time. Our workday is built around your buyers’ hours, not ours.

English is Nigeria’s official language and the language of business there, and each partner has spent years on calls with US business owners. Judge for yourself: the strategy call is with a partner, and you can listen to live calls in the first weeks.

One partner owns your campaign from discovery to reporting and is your point of contact. You are never handed to an anonymous call center.

You do. Lists built for your campaign, call notes and CRM records belong to you, and we work inside your CRM wherever possible. If we part ways, you keep everything.

HubSpot, Salesforce, GoHighLevel and Zoho on the CRM side, and dialers like RingCentral, Dialpad and Aircall. If you have no CRM yet, our CRM setup service gets one running before launch.

Term length is set out in your written quote before you sign anything. Outbound needs a few weeks of testing to show what works, so we will be clear with you about what to expect in month one versus month three.

Plan on two to three weeks from the first call to the first dials. That time goes into your ideal customer profile, list building, scripts and, for email, warming up sending domains.

Yes, with rules. Federal law (the TCPA) and state laws in Florida, Texas and California set calling hours, do-not-call rules and limits on autodialers and texts. We scrub lists against the National Do Not Call Registry where it applies, honour opt-outs, and follow each state’s rules. See our compliance page.

Yes. Every cold email identifies the sender, includes a physical address and a working unsubscribe, and goes out from authenticated domains (SPF, DKIM and DMARC) at volumes that keep spam complaints low.